Returns and Exchanges

You may return any stock item, for any reason, within 30 days of receipt for a credit to your account or exchange, excluding shipping and handling.  

No returns will be accepted from any non-government agency, all sales will be final. 

Returns after 30 days may be accepted at our discretion and will incur a restocking fee.


To insure proper credit to your account, simply call customer service for further instructions on where to return product(s). A copy of the packing slip must be included with the return shipment.


NOTE: Phoenix Supply Company may ship and accept returns for several warehouses. Please be sure to return items only to the authorized warehouse.


All orders are charged/billed when the order is placed.  Authorized returns will be credited only when received back in warehouse and found to be in acceptable condition.


If you have any questions about returns or shipping details, please contact us!


Phoenix Supply, LLC

1401 West 94th Street

Bloomington, MN 55431


Telephone: 1.888.454.2296 or 952.223.8346

Fax: 1.866.687.6165

Email:  Contact US